Privacy Policy

Privacy Policy for Whizz Cab Booking App

Effective Date: [10/12/2024]

Whizz Cab Booking App ("we," "our," or "us") values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including the Whizz Cab Booking App. By using our app, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.2 Location Data

We collect real-time location data to provide accurate cab services, including:

• Current location for ride bookings.
• Travel route details.

1.3 Usage Data

We may collect data on:

• App interactions (e.g., pages visited, features used).
• Device information (e.g., operating system, app version).
• Log files (e.g., IP address, access times).

2. How We Use Your Information

We use your information to:

1. Facilitate ride bookings and related services.
2. Process payments securely.
3. Provide real-time updates on your ride (e.g., driver status, ETA).
4. Enhance app functionality and improve user experience.
5. Send promotional offers, updates, or service announcements.
6. Detect and prevent fraudulent or unauthorized activity.

3. Sharing of Information

We may share your information with:

• Drivers: To enable ride fulfillment, drivers receive your pickup and drop-off details.
• Payment Processors: To securely process transactions.
• Service Providers: For app maintenance, analytics, and marketing services.
• Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement robust security measures to protect your data, including:

• Encryption for sensitive information like payment data.
• Regular security audits and updates.
• Restricted access to personal data.

While we strive to protect your data, no method of electronic storage or transmission is completely secure.

5. Your Choices

You have control over your personal information:

• Access & Update: Update your profile or account details within the app.
• Location Permissions: Enable or disable location tracking through your device settings.
• Marketing Preferences: Opt-out of promotional communications via app settings or by contacting us.

6. Third-Party Links

The app may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external services.

7. Children's Privacy

The Whizz Cab Booking App is not intended for children under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app and will indicate the effective date. We encourage users to review the policy regularly.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Email: support@whizz.co.in